Frequently Asked Questions

Remote Online Notarization (RON): Client FAQs

1. Can I notarize documents online from home?
Yes! With remote online notarization, you can sign and notarize documents from home using a secure video call—no in-person visit required.

2. How do I prove my identity during a remote notarization?
You’ll be asked to present a valid government-issued photo ID and may go through a short identity verification quiz (KBA) or facial recognition process.

3. How long does a remote notarization take?
Most online notarizations take 15–20 minutes, depending on the document type and identity verification speed.

4. What if my document requires witnesses?
Some remote platforms allow witnesses to join the session. Let us know in advance so we can accommodate this requirement.

5. Is a remote notarization accepted by banks, courts, and government agencies?
Yes, in most states. However, we recommend checking with the receiving party to ensure they accept electronic notarizations.

Virtual Bookkeeping Services: Client FAQs

1. What services are included in virtual bookkeeping?
Services typically include tracking income and expenses, bank reconciliations, monthly financial reports, invoicing, bill pay, and tax preparation support.

2. Do I need to install any software?
No. We use secure, cloud-based accounting software that you can access from any device—no downloads or installations needed.

3. How do I share my financial documents?
You can securely upload receipts, invoices, and other documents through our client portal or link your bank accounts for automated data sync.

4. How often will I hear from my bookkeeper?
You’ll receive regular updates—weekly, bi-weekly, or monthly—depending on your service package. You can also request on-demand check-ins.

5. Is my financial information safe with a virtual bookkeeper?
Yes. We use encrypted platforms and follow strict confidentiality protocols to ensure your sensitive data remains protected..